Co-Founder / Chief Delivery Officer (f/m/d) — Food-Delivery Start-Up

We are an energetic group of Entrepreneurs and Innovators who are embarking on a journey to establish the first Delivery platform and service which focusses exclusively on delivering a product range to households and businesses that no other Delivery Company has yet targeted. Our concept builds on and revives a long-gone tradition, but translates it into a modern customer experience with a sophisticated Home Deliver App and a fast delivery service based on it’s own, electricity-powered delivery fleet. But our concept is not merely a delivery service, — also introduces a new premium and organic product range under a strong brand and trademark and based on a sustainable packaging system. 

 

Along with the core founders, you will be able to be part of an exciting journey from an early stage on. With your proactive, a creative approach as well as your mindset of a founder, you will have the opportunity to contribute your ideas and to shape the story. The Core Founders are looking to welcome you not only because of your professional skills, but also and particularly because of you are as a person. We strive to work with inspiring colleagues who are smart, fun, humble and “down-to-earth” yet ambitious, and are looking for the challenge to transform an industry and take it into the future. Together, we will embark on a journey in which we will complete our vision, excite and on-board partners and investors and most of all our future customers.

 

To build and complete the foundation of our Start-Up, to launch successfully and to pursue our ambitious growth strategy, we are looking for a Co-Founder & Chief Delivery Officer (f/m/d) — Food-Delivery:

General responsibilities — together with the Co-Founders:

    • Member of the Founders & Management Team
    • Designing concept, customer journey, product range and innovation
    • Designing the delivery and growth strategy and expansion roadmap
    • Defining our partner approach
    • Building up the overall organizational structure
    • Defining our work standards and company culture
    • Engaging and onboarding partners and investors
    • Ensuring a customer-centric approach and unique customer experience

Individual responsibilities:

    • Designing the delivery infrastructure, incl. software/platform requirements and functionalities, vehicle and other technologies, commercial model, operations model etc
    • Establishing a structure, process, and organization for sustainable, yet high-performance delivery
    • Driving and coordinating solution design, testing, and proof of concepts
    • Building and leading the Delivery team and expansion managers
    • Building up and managing the Fleet and Delivery workforce 
    • Capacity planning and staffing together with support functions
    • Customer Service and after sales management
    • Product Safety, Risk management and mitigation actions

Your Qualifications:

    • At least 4 -5 years working experience in a Food-Delivery Start Up / Company or Food-Logistics company
    • Particular know-how in establishing, operating and scaling food delivery concepts and/or last-mile logistics incl. customer interaction
    • Experience in digital services and connecting with operations
    • Ideally, know-how in foo-production and food-safety standards
    • Know-how in customer services and solutions
    • Broad technological / digital understanding, including delivery app solutions
    • Know-how in building up and leading in-house teams and delivery workforces
    • Very strong analytical and problem-solving skills, with demonstrated intellectual and analytical rigour, yet a “hands-on” attitude with a focus on fast and flawless execution
    • Excellent communication skills, including strong oral and writing capabilities; ability to clearly communicate compelling messages, making you a great discussion partner and presenter to senior stakeholders
    • Fluency in English and German; additional languages are a plus

Who you are:

    • You have the hunger to build something new and extraordinary and have a can-do attitude
    • You feel comfortable in a Start-up environment and have the entrepreneurial drive and desire to work in a dynamic and complex environment and to build a business against obstacles
    • Although you bring along broad experience, you still have the drive to learn new things as customers and projects need it
    • You are flexible and enjoy and perform best with a high level of independence
    • Most of all: you are a team player and smart, fun, humble and “down-to-earth”.

We offer:

    • A team of core founders and initial supporting team that is curious to meet you and looking forward to creating “something big” together with you
    • An interesting and innovative concept that is “ready to go” yet open for your ideas 
    • A truly entrepreneurial role in what will be an incredibly fast-paced growth environment
    • Exciting tasks with a high degree of variety & new challenges
    • An attractive, equity-based package